Services provided by standardized research firms that include data made or developed from a common data pool or database are called _____ services.

debriefed

highly tailored

syndicated business

customized

Which of the following is an advantage of person-administered survey methods?

Interviewers can help ensure respondents are screened to represent the target population.

They eliminate the possibility of the interviewer-respondent error

They ensure that there are no recording errors.

Overall cost of data collection using an interviewer is lower than other data collection methods

Which of the following helps generate insights that will help define the problem situation confronting the researcher?

Demographic research

Descriptive research

Exploratory research

Causal research

Topic sensitivity is the:

degree to which respondents share certain similarities

respondent's inclination or disposition to share his/her thoughts

level of preparation required to create an appropriate environment for the respondent.

degree to which a specific survey question leads the respondent to give a socially acceptable response.

If one is short of time, one should opt for quantitative research as it can generally be completed in a shorter time period compared to qualitative research.

False

True

NA

NA

In which stage of the sampling plan will random-digit dialing probably be considered?

Identifying the sampling frame

Selecting the data collection method

Selecting the appropriate sampling method

Defining the target population

The initial recognition of the existence of a problem or opportunity should be the primary responsibility of the researcher

False

True

NA

NA

_____ data is market research data that is collected, packaged, and sold to many different firms.

Government

Syndicated

Open source

Noncommercial

Major reasons for using government documents as secondary data sources is that they _____.

include the number of previous citations

are easily available in all marketing blogs

provide information about past sales of the company

are detailed, complete, and consistent

A _____ is an observable item that is used as a measure on a questionnaire.

construct

relationship

hypothesis

variable

Which of the following statements is true about the information research process?

A more appropriate name for the information research process is now the traditional marketing research process.

It is especially useful when costs outweigh the value of the research.

It narrows the applicability of the research process in solving organizational problems and creating opportunities.

It is a systematic approach to collecting, analyzing, interpreting, and transforming data into decision-making information.

When respondents provide wrong answers due to impaired memory, then it leads to a nonresponse error.

True

False

NA

NA

Which of the following is true of convenience sampling?

The representativeness of the sample can be measured because sampling error estimates are not calculated.

It is commonly used in the later stages of research.

Using convenience samples to develop constructs and scales can be risky.

It is a time-consuming process when there are a large number of respondents.

An in-depth interview

is a formalized process of bringing a small group together for discussion on a particular topic.

is an extended contact with a natural setting, but without participation by the researcher.

has a higher likelihood of participants responding in a socially desirable manner.

involves asking a subject a set of semi-structured questions in a face-to-face setting.

While evaluating secondary data, the accuracy criterion suggests that researchers must _____.

carefully evaluate the data on how it relates to the current research objective

seek out multiple sources to check consistency of data

evaluate the overall procedure for collecting the data

evaluate when the secondary data was collected

The first task in the information research process is to _____.

determine the sample plan and sample size

determine the measurement issues and scales

redefine the decision problems as research problems

identify and clarify management's information needs

Which of the following is true about sampling errors?

They can be reduced by decreasing the sample volume.

They are caused by the size of the sample.

They cannot be measured directly.

They cannot be measured statistically.

In which of the following scenarios would you most strongly recommend using quantitative research?

When the objective is to understand hidden underlying psychological processes

When the objective is to validate and estimate the strength of a relationship

When the objective is to identify new ideas and thoughts for a product

When the main goal is to uncover unanticipated findings and reactions

The iceberg principle provides information concerning the _____.

communication of the research results

selection of the appropriate research design

execution of the research design

determination of the research problem

Compared to person-administered surveys, self-administered surveys have:

the advantage of respondent control.

greater interviewer-respondent bias.

higher cost per survey.

higher response rates.

A literature review can suggest research hypotheses to investigate.

False

NA

NA

True

Test marketing _____.

identifies two or more segments within the market for a particular company's products

focuses on database development through optical scanning at the point of purchase

provides information for decisions on product improvements and new-product introductions

includes choosing and evaluating locations, channels, and distribution partners

A new supermarket, The Factory, has installed closed circuit cameras and TVs to find out the category of products and the specific brands favored by customers. This is done so that space allocated to different products can be revised. This is an example of:

logistical assessment.

test marketing.

retailing research.

perceptual mapping.

The difference between stratified random sampling and cluster sampling is that in cluster sampling:

the researcher must be able to secure a complete listing of the potential sampling units that make up the defined target population.

a large number of respondents is interviewed in a relatively short time.

the sampling units are divided into mutually exclusive and collectively exhaustive subpopulations.

representativeness of the sample cannot be measured because sampling error estimates cannot be calculated

Conducting a census is less time-consuming and less costly than sampling.

True

NA

NA

False

The purpose of theory is to generalize relationships between concepts in a way that is applicable to a wide variety of business and often other settings

True

NA

NA

False

Which of the following is an advantage of using quantitative research over qualitative research?

Richness of the data

Cost-effective data collection

High reliability

Relatively quick data collection in most cases

Which of the following illustrates abuse of respondents in marketing research?

Not providing the promised incentive for completing interviews or questionnaires

Selling of unnecessary or unwarranted research services

Not using the designated sample of respondents but rather anyone who is conveniently available to complete the survey

Having friends and relatives fill out surveys

Which of the following is true of quantitative methods?

It enables researchers and clients to get closer to their customers and potential customers than does qualitative research.

It uses formal questions and predetermined response options in questionnaires administered to large numbers of respondents.

It can be superior for studying topics that involve complex psychological motivations.

Quantitative analysis techniques cannot be applied to qualitative data.

Which method of sampling relies on the assumption that rare groups of people tend to form their own unique social circles?

Quota sampling

Cluster sampling

Judgment sampling

Snowball sampling